Effective Date: 14/03/2023
At SecureFlow, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website or use our hosting services.
1. Who We Are
SecureFlow is operated by SecureFlow LLC
Legal Address: 1942 Broadway Street, Suite 314c, Boulder, Colorado
Email: contact@secureflow.host
2. Information We Collect
We may collect the following types of personal information:
Name, email address, phone number, billing address
Payment information (handled securely through third-party processors)
IP address and browser data
Support inquiries and communication history
3. How We Use Your Information
We use your data to:
Process orders and payments
Provide, manage, and improve our hosting services
Respond to customer support requests
Send important notifications (billing, service updates, etc.)
Prevent fraud or abuse of our services
We do not sell or rent your personal data to third parties.
4. Data Storage and Security
Your data is stored on secure servers. We implement industry-standard security measures, including encryption, firewalls, and access controls. While we take every precaution, no method of transmission or storage is 100% secure.
5. Cookies and Tracking
We use cookies to improve your experience, remember login sessions, and collect anonymous analytics. You can disable cookies in your browser settings, but some features may not function correctly.
6. Third-Party Services
We may share necessary information with trusted partners like payment processors, fraud prevention tools, and technical support platforms. These providers are required to protect your data and use it only for their assigned role.
7. Data Retention
We retain customer data as long as necessary to provide services, comply with legal obligations, and resolve disputes. You can request account deletion by contacting us.
8. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your data. Contact us at contact@secureflow.host for any such request.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.
10. Changes to This Policy
We may update this Privacy Policy. Any changes will be posted on this page, and we’ll notify you if the changes are significant.
11. Contact Us
If you have any questions about this Privacy Policy, please reach out to:
SecureFlow Legal Department
1942 Broadway Street, Suite 314c, Boulder, Colorado
contact@secureflow.host